I couldn't be happier with the experience I had with Crandall Office Furniture concerning both the product I received as well as the service. I had inquired about the Steel case Leap V2 remanufactured chair and the email service was great. Not sure what to get someone? Excellent quality chair. And, it seems my back aches are improving already. The staff was very responsive and the chair (Steelcase leap v2) is great. I know the frame is used, but it looks new, just like all the new parts. })(); This iconic flagship ergonomic desk chair by Herman Miller, the Aeron office chair has set a trend in the office furniture world, putting mesh back chairs in the mainstream. I used to work with a Steelcase dealer so knew what I wanted. I received the chair promptly and in great condition. Instructions (written & videos) were clear, went together quickly. Chair came timely, the product was easy to put together and the adjustments are great. I ordered two Steelcase Leap V2 chairs after missing my desk chair from the office during working from home. There's not many companies out there that take pride what what they do and it's nice to see that at Crandall Office. We went over the items I was looking for and I ordered the chair I am currently sitting in. Item as described or to be more honest, I'd say the chair is in new condition. Besides, it is a smaller business venture, which we need more of in the U.S. Quality is excellent - like new! I would highly recommend them. I purchased a desk / chair combo. I saved about a third off of new retail value of a Steelcase chair by buying a remanufactured chair from Crandall. Aeron Size A - $347. Highly recommended!! Fast shipping. I’ve been eyeing used Herman Miller Aeron Chairs for quite a while. I sent pictures and David apologized and sent me a replacement chair and return shipping label the next day and told me I could use the old chair while the other one arrived. A few very minor scuffs on the frame, the fabric is brand new, the cushions are comfortable, all parts are functioning perfectly. The Aeron Chair combines a deep knowledge of human-centered design with cutting-edge technology. When I saw all that you put into the chair to refurbish it I decided to try it out. There was an issue with the fabric bunching at the bottom of the back cushion, which is a major issue even at their lower price point, but I was able to Chat with someone on their website who immediately sent a replacement cushion. David went beyond what I was expecting for customer service. Watch; Herman Miller Aeron Chair Size C Leather Arm Rests Carbon Color … 4.3 out of 5 stars 195. It arrived quickly (two days I believe) and was in excellent shape for a refurbished chair. When I was looking into upgrades, the two most common chairs I came across were Herman Miller and Steelcase. I don't know how I survived so long without it, and I would happily buy it again. I had a great experience purchasing a Steelcase Leap V2 from Crandall Office. Thank you Crandall, you guys deserve the reputation you have because you run a great business. That is exactly what I found at Crandall Office Furniture. So far, about 7 days, my Leap V2 chair, seems more and more comfortable @ day. During my use of the chair I noticed there was a lot of squeakiness. 75mm casters are also great for larger / big and tall users, as they will roll much more smoothly under stress, and also give you an additional bit of height to your chair. Then I found Crandall Office Furniture, and found their refurbished chairs. (function() { Gilbert Verbit The optional roller blade wheels make it a dream on carpet and hard floors, and they look so cool. Condition: Used chair refurbished to like-new condition and comes with a 2 year full-chair warranty. I was skeptical but only read great reviews, I went ahead with my purchase. The chair I ordered arrived in less time than was originally communicated to me, was in excellent condition and was very easy to assemble. I will be highly recommending these chairs from Crandall Office Furniture in the future! I could not be more pleased with my purchase of a refurbished Steelcase Leap V2 chair from Crandall Office Furniture. Best of all these guyseven follow up and make sure you are totally happy with your purchase. Custom fabric chairs, or chairs with significant visible wear or damage, will incur a 15% restocking fee. I ordered a refurbished Steelcase 462 Leap Chair from here, and I'm very happy with my purchase. I am really enjoying the chair. I was impressed with the quality and warranty of the chairs being reviewed and decided to purchase a Steelcase Leap V. 2. It is still too early to determine durability. All products ship via UPS Ground from our Greenville, Michigan facility, transit times will vary depending on ship-to location. I came from a cheaper Staples chair which got the job done, but had its fair share of issues. I found 3 that looked good, until I checked them out. Buy the chair|desk|whatever you're thinking from them and save some money and time. Hopefully just a fluke. Couldn't be happier with their customer service! I have no doubt that they would help anyone with pre/post purchase questions or with warranty concerns.Unfortunately, the chair was not a good fit for me, and I had to make use of their return policy. I've always been a fan of the Steelcase Leap, but couldn't afford a new one, and couldn't get it delivered to me in Hawaii even if I could afford it. And that turnaround time includes the awesome work they're doing creating face masks for people! My only regret is not doing this 9 months ago.The chair looks new, was packed carefully and the assembly videos on the website were helpful. Maybe I'm too picky. ( 1 customer review) $ 649.00. There's no mystery about where your chair is coming from. The ordering process was really pleasant and it took 1 week to receive my chair. The shipping packaging was first class.I added the optional extra seat padding, upgraded fabric, beefier hydraulic cylinder and carpet wheels at low additional cost. Like you I was skeptical about buying a remanufactured chair, online.I ordered and received my chair in 3 days, spent less than 1/2 of what I would have on a new one, and I couldn't tell you anything that's different between this chair and a new one. Bought a reman Leap 2 and it was pretty perfect. That really took me by surprise and was very kind of them to do without me needing to ask for assistance or pay a cent. Chair looks almost like new. Easy to order, fast service, great product for half the price of new. Due to their size, the 75mm caster offers a very fluid rolling experience (especially hard floor 75mm casters on a hard surface). Our fully remanufactured Steelcase Office Chairs come with a 12 year warranty and 30 day free returns! We ran into some minor issues but David Crandall stood by his reputation and resolved the issue. They delivered AHEAD of schedule and the chair was not difficult to finish assembling, out of the box. My chair was received within a couple days (even with an ordering error on my part) and looks brand new. on the frame and base, but that is to be expected and was clearly stated on their website and by David. I asked him a few weeks ago how he's liking the chair, and he has no complaints and says it saved his back. The chair still shipped on time and was in pristine condition. Overall very satisfied with the service from Crandall and the product I ordered. Product is excellent. Takes away concern of purchasing used. Chair feels and operates like new. He was very open and honest about their process. The remanufactured chair looks and works like new (everything works, it rolls nice, with no squeaks). It was easy to put together. :)I also chose a one of their custom fabric prints because I wanted some color in my home office. It's a very comfortable highly adjustable chair at a great price. Weird as it is to love your furniture, I LOVE this chair. Thanks guys! Order arrived on time and in full. Learn more. Would purchase from them again in the future. Ordered a Leap V2 from Crandall. Amazing customer service. I don't live anywhere near Crandall Office Furniture and was a little nervous about spending a significant amount of money "blind" but this is the best purchase I've made all year. $430. I am loving my remanufactured Steelcase Amia! or give this as an option? They answered my questions over both chat and email in a timely manner. Herman Miller Aeron 10″ Stool Gas Cylinder, Refurbished Herman Miller Aeron Chair – Size A, Herman Miller Aeron 8″ Stool Gas Cylinder, Herman Miller Aeron 10″ Stool Conversion Kit, Refurbished Herman Miller Aeron Chair – Size B, Replacement Seat for Herman Miller Aeron Size B. Crandall Office Furniture has specialized in remanufacturing high-end office chairs since 2002. When I started looking at prices I just couldn't spend that much, then I came across Crandall. I can't highly recommend Crandall Office Furniture in every regard...quality, customer service, and professionalism. The results of their product has been nothing short of excellent. Perfect for conference rooms, executives, desk jobs, your home office, as a gaming chair, or anything else where you need a comfortable place to sit for a long time! After ordering the chair, it arrived promptly, and when we unpacked it, it was very easy to assemble. Highly recommended! All Crandall Office Furniture Refurbished Herman Miller Aeron Chairs (Size A) come with the following: Don’t hesitate to contact us or chat with us (bottom right of your screen) with any questions. We’ve used London Aerons to secure over 10 chairs for our ever-growing office over a number of deliveries. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder. Very professional and they do what they say they are going to do! Highly recommend if you don't want to spend the $$$ on a brand new Steelcase. Most importantly, they understand that not all bodies are same so if for whatever reason you do not like the chair there is a 30 day return policy with free shipping so you got nothing to loose!My chair did have a slight issue with the right arm and I sent and email and they quickly sent out what I needed to make it perfect, I was truly amazed with their customer service. Thanks for a great experience. When the chair arrived, I was impressed with the careful packing. Very happy with my new chair. I ordered a new set of armrest pads for my Steelcase chair. The Herman Miller Aeron chair is the most iconic and durable ergonomic office chair on the market today. These chairs do not have adjustable arms. EDIT: Thanks for responding regarding fabrics quality. The incredible website videos explained and demonstrated the process. My V2 Leap Steelcase chair is outstanding. ), and they’re super comfortable! Their website showcases their brand amazingly well and provides detailed information about what your getting. I talked back and forth with Crandall about fixes but they offered to replace the chair entirely or give a partial refund. It's clear they craft well and stand behind their products and workmanship,**. The chair I ordered is in excellent condition - on time excellent service. Minor issue with arm rest pads, but Mike is taking care of that as well. 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