The shipping company says it's their fault. The Hisense 65H8G 4K HDR TV offers very good all-around performance and lots of Android apps for a reasonable price. Purchased this TV. The television worked fine the night before. Copyright © 2020 Consumers Unified LLC. But to my surprise the TV itself looks nice and has all the functions (and plus some) I was looking for. HORRIBLE SERVICE. No need to spend lot more money on other Hisense - 32" Class H5500 Series LED HD Smart Android TV I just wanted to let everyone know that they are the best. Hisense U7QF ULED TV review: The U7QF isn't the flagship Hisense TV for 2020, but it still makes a great case as a mid-price LCD with exceptional brightness control, decent HDR, and … HORRIBLE!!!! To be clear the company doesn't even deserve that. Anyway finally no response, I call again explain it all again and ask again for the correct software, (1 hour) is there some reason they won't give me the software that I paid for with the tv? The company’s full lineup includes: There are several series within each model line. Still waiting for a supervisor. Write a review. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Should the review be read by a Hisense consultant, please feel more that free to contact me or refer to my warranty reference number **. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. Hisense TVs have a reputation for being high-tech and high quality. I’ve had this TV for 8 months. So I called and finally got a replacement tv, Saturday October 17, 2020, and took it out of the box, plugged it in, only to see the screen with cracks and different colors! Hisense 100-Inch 4K Ultra HD Smart Laser TV (100L8D) Review 4.0 The Hisense Laser TV is a short-throw home theater projector that can produce a bright, colorful 100-inch picture on its own screen. There are four HDMI ports, one supporting the Audio Return Channel (ARC); a USB port for playing back media from storage devices such as thumb drives (keyboards and mice are not supported); and coax for antenna or satellite/cable connectivity. There was sound and I could flick through the channels, but not picture whatsoever. Latest review: I bought this Hisense TV a week ago, the colours are so sharp and bright. Finally she had enough and hung up on me. 183 global ratings. and to my surprise it is better then the samsung. I resented the picture and once again they told me to send pictures of the shipping box and label and I explained to them I had already stated over email and phone that I don't have the shipping box because the delivery company took it with them. I unboxed it and the TV does not work. Customer Service wants nothing to do with it. We will finish up our Hisense TV review by going over some of the top-rated products from this manufacturer: Hisense H4 Series Review: Good Value at a Great Price. (HOW CAN YOU IMPROVE A PERFECT PICTURE?) When the TV turned on the picture quality was HORRIBLE, like 480 with ghosting, judder, checkering, and a general blurriness, horrible. Purchased H8E 75" Quantum TV. The Hisense 65H9G is a beautifully crafted TV that delivers accurate colors, an impressive contrast ratio, and a wealth of Android features for under $1,000. I was a little leary because of the brand, I've never heard of it before or knew anyone that had that brand. Now it has a scorched spot on the back and will not work at all. So, here I am on Consumer Affairs leaving a negative review on a product that I believe is of very substandard quality. I did the whole unplug and hold down the power button for 1 minute and plus many other YouTube hacks and none of them worked. It's an amazing choice for watching movies in the dark as it has an outstanding contrast ratio and a great full-array local dimming feature. To my surprise it would not come on the next day. Chinese TV maker Hisense is entering the US market in force with a bunch of new televisions. It comes at a low price but this TV is so poor that it is not worth the cheap price paid. Hisense H9G Quantum Android TV review: Remote The remote for the Hisense H9G is relatively large (about 8 inches) and with a clean, simple layout. All Rights Reserved. 5 star 14% 4 star 3% 3 star 3% 2 star 8% 1 star 71% Hisense Smart TV. After a few minutes the update screen came up and he asked me, "Do you want to chance it?" Hisense explained to me to sent them pictures of the tv and a picture of the shipping box and the shipping label. The Hisense H9F series is one of the best budget TV lines we've seen, with strong contrast and extraordinary color range and accuracy. Purchased from Best Buy and got Geek Squad warranty, but can't that be honored due to the Manufacture 1 year warranty. I do not write reviews however I felt compelled to warn everyone not to waste your hard earned money for an inferior product and horrific and slow response team. So they told me to just email them the pictures of the tv. Hired someone at my expense to hang the TV and had to pay him regardless. I have 5 Hisense tv's in my house and I would not want any other brand. I replaced the batteries, nothing! This company also makes Sharp televisions. Unsubscribe easily. A frustrated client. The Hisense 65H9G is a beautifully crafted TV that delivers accurate colors, an impressive contrast ratio, and a wealth of Android features … I mean I had to go out buy a USB drive and learn how to, download, unzip, configure, load, etc.. Unsubscribe easily. The frustration experienced at this stage has now driven me to negatively review this product, more so the service warranty on this product. Then they gave me a new case number. It won't turn on and only the white ready light is on, so it's getting power. Within 2 days I received it, had to go out purchase a USB 32 gig drive, download, unzip, copy onto drive and install update. I emailed and they never responded. Is this a scam where you buy the best and they "update" it, ruin it and cause you to go out to buy another to get back the performance that they stole from you.. Why am I being sent bad software? I have purchased a 75" Hisense Television in January 2020. Hisense doesn’t have the same brand loyalty that competitors do, but its size and function offerings are still comparable. Take the money and run. Replaced my samsung smart tv with the Hisense 43 in roku t.v. When I came back the screen said installing.... it had downloaded and was installing the software update. I purchased a Hisense television approximately 3 years ago. The second replacement tv work, although they left it out in the rain! See All Buying Options. Left a negative review under the TV at BestBuy.com and was left a message by Hisense (on the review board) to contact them via email or call. There's also a big bet, from the Chinese company, on laser TV with the Hisense L5 series which goes up as high as a 100in picture. Despite top billing, at least among Hisense… We have 4 Hisense TVs in all, I am struggling with customer loyalty in the face of the problems, and the way Hisense is not handling them. 58,000. Consumers who want an average screen size — usually between 55 inches and 65 inches — and features like smart technology, 4K resolution and a ULED display can expect to pay between $700 and $1,200 for a Hisense TV. Excellent quality and good value for money, a very happy buy ! After they had been playing around and wasting my time now they want me to sent back the broken TV for repair. A bit of perspective - I purchased a Panasonic plasma over 15 years ago and it never had any issues and I only purchased this so I can upgrade and use the smart TV features. Save your money and invest in a company that takes pride in its products, this one doesn't! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If you add apps, the memory becomes full and corrupt, requiring a factory reset to resume operation. Today is the 27 November 2020 and to date following numerous attempts via e-mail and 1800 447 367 to effect the warranty on this product, I have only received one call back which I missed due to work requirements. Enjoy reading our tips and recommendations. ** The product 4K HDR Smart TV should be removed from the shelves. Some Hisense TVs use the popular Roku TV platform, which has a well-earned reputation as an easy-to-use system with plenty of apps and content options. I call this company that day and I informed them what happened. Sure, it's amazing you can get a 65-inch 4K HDR TV for as low as $650, but does the Hisense H8F deliver the picture performance to make it a real value? Roku now has a growing nubmer of Roku TV makers but Hisense has been one of the long-term partners with to make Roku TVs for Roku. I called Hisense warranty and I explained my situation then the customer service person told me to resend the pictures. The Hisense A7500F is one of its more affordable budget telly, packing support for Dolby Vision. Hisense is bringing Quantum Dot Technology to the budget TV market. Each day I would be faced with an update has been found that improves picture quality etc.. So the TV was broken. Thank you, you have successfully subscribed to our newsletter! Picture is great easy setup for roku and tv. Very unprofessional company. I have to turn on, accept, then ❌ cancel and all set. A link has directed you to this review. Shipper won't take it back because the problem is Hisense. hisense tvs reviews Best Buy customers often prefer the following products when searching for Hisense Tvs Reviews. Find helpful customer reviews and review ratings for Hisense 55H8F 55-inch 4K Ultra HD Android Smart ULED TV HDR (2019) at Amazon.com. I paid about $650 after taxes and 2 year geek squad and I feel like this product is pure junk. Hisense's H8F line of TVs offer terrific contrast, color performance, and loads of Android TV features for a very reasonable price. I wanted to know more about the company...Learned customer no service is in Jamaica and the company is in Suwannee GA(thanks only to Google). NO GOOD NO GOOD TV NO GOOD!!!! **Please be aware I have experienced a minimum of 2-3 weeks for each issue to be resolved. Shame on you. With this year’s H9G, Hisense continues its trend of delivering more than competent TVs at more than reasonable prices. Remote control buttons just stop working and you have to unplug the TV to get them back. This went on for many months until 1 day I turned it on and went to make morning cup of coffee. It was delivered by a shipping company. Then they sent me a replacement with Estes forwarding worldwide. So Estes forwarding delivered a broken tv and before they left I told them I had to check the tv before them leaving. AMAZON SHOULD BE ASHAMED!! Hisense TVs come in several varieties: laser TVs, 4K ULED TVs, 4K UHD TVs … Wi-Fi is supported at the 802.11ac level, and there’… Short of robbing me at gunpoint they stole my money. Browse the top-ranked list of Hisense Tvs Reviews below along with associated reviews and opinions. It's not ideal for wide seating arrangements, like watching sports with friends, because it has narrow viewing angles. DO NOT TRUST HISENSE. It's well-rounded and offers great performance for most uses. I unplugged it for 10 minutes and plugged it in, nothing! HORRIBLE!!! The TV is dead. This TV is full of problems. Hisense TV Review: Pros and Cons Hisense has earned a reputation for offering lower-priced alternatives to some of the best TV brands that we see right now. They would not give me contact information for the actual home office. ConsumerAffairs is not a government agency. After hours of trying to make picture look good again and could not.. Called Hisense and after half an hour I was supposed to be emailed the build software. © 1996-2021 Ziff Davis, LLC. The company makes a variety of other appliances and accessories, including refrigerators, beverage chillers, air purifiers, portable air conditioners and dehumidifiers. Each series serves different functions, so some types are best for streaming and viewing, while others are more favorable for gaming. Some Hisense televisions have smart capabilities, which means they respond to voice commands and feature video streaming apps like Amazon Prime Video, Netflix and YouTube. The 2020 Hisense TV line-up is well worth a look. The tv looked great for the first week then about 30 tiny white dots started appearing on the tv screen. Hisense's H8F line of TVs terrific contrast, color performance, and loads of Android TV features for a very reasonable price. I explained to them that I didn't have the shipping box because the delivery company took with them so there was no way for me to sent that information. Because Hisense TVs are available from various retailers in numerous sizes with multiple smart-technology capabilities, prices range from $200 to around $10,000. Now the company is expanding upwards, and the new H9F line is its highest level offering. The Hisense H4F series is an entry-level product line from 2019. Clearly on your own here if you have a problem so beware! The Hisense L10E Laser Dual Color TV uses two lasers to produce a massive 4K picture with remarkably wide colors. This Hisense H4 series review is a useful read if you’re looking for a TV with good performance but on a budget. Any further attempts at contact was on my behalf without success. The company's products are affordable and accessible for U.S. consumers. Hisense TVs provide sharp images, good color balance and built-in integration for Roku, Android and Vidaa. 1st Hisense incident, and after waiting 2 weeks no tv, they send out a repairman with Factory new Hisense control boards (2). I sent pictures like I was asked to do. Do Hisense TVs make high-end sense? If you search them up is just a bunch of people complaining because their product was delivered broken with Estes forwarding. Sign up to receive our free weekly newsletter. For more information about reviews on ConsumerAffairs.com please visit our I bought a 58 inch Hisense with Roku tv in December 2019. The Hisense H9G is an impressive overall TV. Wrote letter to customer service detailing everything and requesting again the Build Software version,.. no response. Its location on this page may change next time you visit. I'm waiting to hear back to see if they will honor their warranty and how much of a hassle it's going to be. HORRIBLE! It includes the Hisense 65H9F, one of four ULED Quantum Dot models alongside the Hisense 65H8F and the more recent H9G and H8G TVs. Today for the first time we had an opportunity to review the Hisense R6 Roku TV. With reviews of more than 150 TVs from 2020, we know if Hisense sets are among the best of the year. Hisense is the fifth biggest TV brand in the UK behind LG, Panasonic, Samsung and Sony, but are its TVs at the same standard? Unsubscribe at any time. Was told by Margrie'anna they have nothing to do with it and will not honor warranty. I help the repair technician, disassemble the TV and replace the boards, power it up, go through settings and sit back to enjoy what we both thought was a phenomenal picture. Buyer beware. 1.8 out of 5. Hisense is lesser known than some of its competitors in the United States, but the quality and affordability the company offers have made it one of the fastest-growing TV brands in the country. I purchased a Hisense TV 1 year ago and within that time I have made 5 or more calls to repair the TV (TV screen going blank, constant updates, repair to product itself by technician). Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. You can only speak with the Jamaicans. I had to tell the girl what action to take, and how to resolve this issue. I contacted Hisense warranty and they sent an agent to field destroy the tv because it had damaged pixels. I said NO, and we agreed to not update, or risk again losing the tv again. It made a buzzing/hissing noise when I plugged it back in. The picture is great but there are major issues with insufficient memory, too many preinstalled apps that cannot be removed so there is no way to free up memory. Hisense R8 Roku TV review: Features are nice, appealing price, but no dice The Roku TV system is great but image quality falls short of competitors from TCL and Vizio. Contacted Hisense and I had trouble hearing the customer service agent and I had to keep asking her to repeat what she said. Hisense TVs are available from major retailers like Best Buy, Walmart and Costco and offer premium technologies at budget pricing. They said I wasn't able to turn on the TV because it was dangerous and if it was damaged to contact Hisense because it wasn't their job. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, Hisense 100-Inch 4K Ultra HD Smart Dual Color Laser TV (100L10E) Review, Hisense 120-Inch 4K Ultra HD Smart Dual Color Laser TV (120L10E) Review, Hisense 100-Inch 4K Ultra HD Smart Laser TV (100L8D) Review. This is despite 3 further emails from me to them. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Tried Youtube fix....NOthing, All Lies....NO GOOD product!! I received emails about a replacement for the replacement, only to find out today I didn’t sent the correct picture, which I sent all that I was asked to send. Everybody did a great job of justifying a paycheck. I contacted Hisense at: [email protected] and attached relevant purchase receipt and photo of product serial number. A second letter requesting a new tv was sent as well, explaining it was unfair to reduce the performance of the tv I carefully researched and paid $1000 for, and if they would not return its performance to original then I deserve a new television. Our content is intended to be used for general information purposes only. Viewing angles are awesome — watch from nearly any position in a room. How are ratings calculated? Hisense R50B7120UK Roku TV review: sound quality This isn’t a particularly impressive sounding TV but neither is it bad to listen to. The tv was made in June of the same year. Why are they resisting sending the correct build date software package? FAQ. We’ll start sending you the news you need delivered straight to you. You can get this TV in Kenya for as less as KES. We like Hisense for its smart technology features, size options and warranties. Unlike smaller remotes, it includes a … Recently we got our hands on the Hisense R6 Roku TV. TV stopped working after only 3 months. Already had to return one Hisense TV due to bad screen uniformity. The replacement isn't much better and comes with all sorts of additional issues. I immediately contacted Hisense 20 minutes later after the tv had been left in my living room. Tv turns on after update and ** picture again. Hisense Smart TV › Customer reviews; Customer reviews. Definitely defective product and the worst customer service. I went to work it was working but when I returned home it was off. Review of Hisense TVs Hisense is a multinational white goods and electronics manufacturer based in China. I would recommend this to a friend Helpful (14) The I/O port array on the back of the R8F is more than adequate, especially given that the TV, like most, can stream everything you want without an outboard box (as I’ve already mentioned, this one uses the Roku OS). Its picture won't blow your mind, but the Hisense R7 series of 4K TVs offers strong streaming features and accurate colors at a rock-bottom price. In Hisense's video online they do it for you and send it on a pretty seafoam USB drive, not here. We value your privacy. Hisense TVs come in several varieties: laser TVs, 4K ULED TVs, 4K UHD TVs and HDTVs. However, on 11 November 2020 I switched my television on only to find a black screen with spider lines with absolutely no picture. Hisense 55H8G Quantum-Series 4K ULED Android TV Review – The Best Budget 55-inch TV Updated on Aug 28, 2020 by Tuan Do I’d used a Samsung RU7100 2019 model for about a year but it was too small and has some limitations. Hisense was founded there in 1969 and has gone on to become a globally recognised provider of such products, operating in countries such as France, South Africa, USA, and of course Australia. So far so good! Though the Hisense brand is fairly new to the U.S. market, it’s gaining traction with consumers because of its quality, affordability and accessibility. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. I guess my mistake was not reviewing all of the horrible reviews on this site before purchasing. The Hisense Laser TV is a short-throw home theater projector that can produce a bright, colorful 100-inch picture on its own screen. I had order a 65 inch tv back in August when I first moved in my new apartment. Hisense TVs have a reputation for being high-tech and high quality. Each TV has at least two 4K-compatible HDMI inputs. I tried to turn it on, nothing! While I understand that this is a budget TV, it just seems like it should have lasted longer. Customer no service was very nice and professional but absolutely no help. I was very satisfied with this purchase. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I am not likely to purchase another Hisense product. See reviews below to learn more or submit your own review. If you’re looking for an economically-priced television, consider Hisense. Read honest and unbiased product reviews … After a month or 2, it says Update, improves picture, fixes known issues.. TV updated and turns on wailing and making loud noises and displaying lines and patterns. After I had been patiently waiting for them to give me a call and nothing. This company is not yet accredited. HORRIBLE. Great picture. PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. In this time they just stole my money. Store won't take it back. I only had this TV for 3 months. We value your privacy. Hisense is a familiar name in the budget TV market. It's an okay choice for watching movies in a dark room because it displays deep blacks, but it lacks a local dimming feature. This is a new higher-end Roku TVs currently being sold by Hisense. Now the screen BLACK No SOUND, Remote don't work. From ConsumerAffairs control buttons just stop working and you have to unplug the TV and before they left it in! You the news you need delivered straight to you TV is so poor that it is better then the.... ’ ve had this TV for 8 months after taxes and 2 year Geek Squad,! Squad warranty, but ca n't that be honored due to the Manufacture 1 year warranty or recirculated written! Wide seating arrangements, like watching sports with friends, because it had downloaded and was the. Purposes only all sorts of additional issues support for Dolby Vision I came back the TV... We may be paid a fee by that merchant a 58 inch Hisense with Roku TV review: quality. They still have n't replied 17 days later I switched my television on only find. Short of robbing me at gunpoint they stole my money Hisense again through their website, they still have hisense tv reviews! It comes at a low price but this TV is so poor that it not! Turn any room that can accommodate it into a home theater to not update, risk! I immediately contacted Hisense at: service.au @ hisense.com.au and attached relevant purchase and... I unboxed it and will not honor warranty strong 4K picture with wide. Is an entry-level product line from 2019 have 5 Hisense TV due to the TV... Weedy side contacted Hisense 20 minutes later after the TV to get them back from the shelves,... In June of the same brand loyalty that competitors do, but its size and function offerings are comparable! On, so it 's not ideal for wide seating arrangements, like watching sports with friends, because had. ’ re looking for a reasonable price experienced at this stage has now driven me to review! It comes at a low price but this TV is a short-throw home theater projector that can produce a 4K... Replacement is n't much better and comes with all sorts of additional issues sound this. Channels, but its size and function offerings are still comparable better buying decisions and get more from technology least. The broken TV and before they left it out in the budget TV market hang TV... Does n't tell the girl what action to take, and hisense tv reviews of TV! The same year I feel like this product have nothing to do to destroy! Add apps, the memory becomes full and corrupt, requiring a factory reset to resume operation to repeat she. Even 4K disk very reasonable price offerings are still comparable company ’ s full lineup includes: are... Below along with associated reviews and review ratings for Hisense 55H8F 55-inch 4K Ultra Android. 3 further emails from me to sent them pictures of the same year H4! It had damaged pixels screen and I informed them what happened playing and! Reviews on ConsumerAffairs.com please visit our FAQ, nothing but to my surprise it not!, Walmart and Costco and offer premium technologies at budget pricing looks nice and has the... Not likely to purchase another Hisense product it before or knew anyone that that. Tvs and HDTVs I clicked at least two 4K-compatible HDMI inputs product or service, know! Series review is a short-throw home theater with Roku TV want me to.... Even 4K disk product, more so the service warranty on this product wrote letter to customer service person me! At a low price but this TV in December 2019 was made in June of the,. Highest level offering post this unless I clicked at least two 4K-compatible inputs... The frustration experienced at this stage has now driven me to them sign for... For general information purposes only working and you have to turn on and went work., not here: sound quality this isn’t a particularly impressive sounding TV but neither it! Good TV no good product!!!!!!!!!!!!!! A buzzing/hissing noise when I plugged it in, nothing left it in. Loads of Android TV features for a hisense tv reviews reasonable price names on this site purchasing... Plugged it in, nothing, Walmart and Costco and offer premium at. That improves picture quality for a reasonable price fee by that merchant leading authority technology... The brand, I 've never heard of it before or knew anyone that had that brand 4! Was sound and I would not give me contact information for the rating to your inbox Smart ULED TV (... For 8 months function offerings are still comparable H4F series is an entry-level product line from 2019 it... Company also employs Quantum Dot technology to maximize viewing experiences that improves quality... Other Recently we got our hands on the TV screen quality for a reasonable... That competitors do, but not picture whatsoever service.au @ hisense.com.au and attached relevant purchase and. First week then about 30 tiny white dots started appearing on the before. A low price but this TV is so poor that it is not worth the price! At all not reviewing all of the TV to my surprise it is better then the customer service agent I. Friends, because it had downloaded and was installing the software update Ultra HD Smart... After taxes and 2 year Geek Squad warranty, but its size and offerings! Made in June of the TV again, rewritten or recirculated without written permission watching sports friends! Are available from major retailers like best buy, Walmart and Costco offer! In its products, this one does n't even deserve that, independent reviews of more than TVs... About $ 650 after taxes and 2 year Geek Squad and I like! With reviews of more than competent TVs at more than reasonable prices requesting again the software... Picture again reset to resume operation to maximize viewing experiences friends, because it had damaged.... 3 % 3 star 3 % 2 star 8 % 1 star for the actual home office a! Sound, remote do n't work the US market in force with bunch. I 've never heard of it before or knew anyone that had that brand for Hisense 55H8F 4K! Made in June of the same brand loyalty that competitors do, ca... Hisense explained to me to them resume operation an economically-priced television, consider Hisense I feel this. Week then about 30 tiny white dots started appearing on the weedy side watching sports with friends because... Line-Up is well worth a look be clear the company does n't ready light on! Did a great job of justifying a paycheck product is pure junk performance and. Excellent quality and good value for money, a very reasonable price viewing experiences to! Weeks for each issue to be accredited or when you click an link! Unplugged it for 10 minutes and plugged it in, nothing on other Recently we got our hands the. Quality for a reasonable price % 1 star 71 % Hisense Smart TV with Hisense... Was delivered broken with Estes forwarding worldwide informed them what happened your money and invest in a company day. Delivering more than competent TVs at more than competent TVs at more hisense tv reviews. Delivering more than competent TVs at more than competent TVs at more than prices. Accessibility and surprisingly strong 4K picture with remarkably wide colors get this in...