It’s getting harder and harder to click into place!Does the machine need an overhaul?Any assistance would be appreciated!RegardsLiz. Too much coffee and packed too tight and this will blow out to 30+ seconds. Regards John, Hi John, if you have pressure during cleaning then it's almost certain the your coffee might not be fresh enough &/or coffee is not ground fine enough. I have and wish I hadn't. Following morning it is doing it again, not reaching temperature. I am using the manual button and stop when the coffee is getting watery. Heating and shot temperature adjustment, extraction time customization, a heated group head and gentle, gradual, pre-infusion, The Dual Boiler is a café on your counter made exactly how you like it . When I had mine checked basically for a little extra I could get a new machine. available on the net) and they may be able to answer your question.It's a great machine. Thankfully they sent me a new one each time as I was still within my warranty. If you are using freshly roasted coffee, then grind fineness and dose are the only variables to control. Ltd. All Rights Reserved. Yes, I have bought fresh coffee beans with a 'roasted on' date and I am using a Breville grinder on the finest setting possible and my coffee basket is certainly not under-filled. Page C. Previous. I put a single espresso ground shot from my smart grinder into the group head then tap in on the bench a few times to settle. after spending so much money for this wonderful product, just to settle your own concerns, a few hundred dollars more and you're covered for a longer time. Fix Your Stuff . Any ideas please? Sometimes when we turn it back on it will work perfectly, and at others it will continue to be stuck at 86 and pumps out a lot of steam. Please contact Breville Support at 1 300 139 798 for any necessary troubleshooting and options of remedy through our authorized service providers in your area. ... even though I clearly pointed out that what had changed was that there was now nowhere to repair the machine. I would say it is processing information on the next step it has to perform. My steam wand still steams perfectly? Geben Sie eine klare und umfassende Beschreibung des Problems und Ihrer Frage an. takes about 320secs and its all automatic. I have the older model BES900 now for 8 years and while it does not display that message it generally takes around 5 seconds before performing the assigned task. To test it I turned the power outlet switch back on and made sure the power on the machine was off and again it heated up. The Breville Dual Boiler does something special, offering both a prosumer, cafe level of performance, as well as a user experience that is relatively forgiving for those that are new to semi-automatic espresso making. 2. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Fig # 02.41 T - Tube Shower Head Obsolete - Not Available. Well in the end breville replaced the third collar free of charge - they still do not service the collar component by itself, only in kit form. Thanks, the Breville Australia team. Frother nozzle - yeah mine sometimes leak - if so during the heating phase, i didn't worry too much about it - it did help reduce it in the past, when after I turned the machine off after use, and leaving the frother open to leak out all the built up water pressure in the tank, but now i just don't worry about it. (Took 3 weeks to get reply) If you are still in warranty call them. Je detaillierter Sie Ihr Problem und Ihre Frage angeben, desto einfacher können andere Breville the Dual Boiler BES920XL-Eigentümer Ihre Frage richtig beantworten. I hit the power button and after about 15 tries over 5 minutes, it finally came on. from May 2018; to July 2018; last updated – posted 2018-Jul-12, 7:47 pm AEST posted 2018-Jul-12, 7:47 pm AEST User #643680 23 posts. The older ones usually need a software update. My Dual Boiler keeps rising in Temperature, I’ve set it too 93 degrees but sitting on about 123 degrees. The grinder is not capable of grinding fine enough for the 58mm porta-filter used on the Dual Boiler. Try a reset maybe but use it till it dies and get yourself a new machine. I know this might be completely obvious but watch how much grind you put in the group head. Thank you! $5.71 Part Number: BES920XL02.41. Carol, sorry if this seems obvious, but is the water level too low? Maybe consider a domestic machine from a commercial coffee machine maker. ^PM. Breville Dual Boiler BES920XL reviews have been viewed 2,369 times (updated hourly). Rear 84 fl.oz (2.5L) removable water tank with integrated water filter. Our Breville BeS900s water pump seems to be broken. I hope this helps. The other thing is because these machines suffer corrosion you might find some expansion in the alloy components. Mine basically had leaked and corroded the entire inside.... turns out it isn’t uncommon. If problem persists, call Breville Consumer Service on: 1-866-273-8455 (USA) or 1-855-683-3535 (Canada). I live in the Middle East and there isn't a Breville agent here. This holds true in the Breville Dual Boiler 920XL, and the features combined make this a fun little machine to own. Good luck. At this point it can’t be used. Dan, please contact us at [email protected], we would like the opportunity to assist you with this issue. I don't recall this ever happening before - had to fill at initial start up this way and at each subsequent filter replacement. The issue was that the pump problem was INTERMITTENT, which meant the technician could not replicate my experience with it at the time. Breville Dual Boiler BES900: 59 questions (page 3) on Australia's largest opinion site ProductReview.com.au. No warranty on repair and service agent jn Sydney. Hi my machine breville duel boiler is 3/4 years old and just developed a problem. Hi Carol - can you please call customer service to talk through this issue - 1300 139 798. Attach the group head to the machine. re the clean me sign, you've changed the water filter, but have you used the tablets and run through the cleaning process ?? Happy customer then the pump went again 15 months later. Any suggestions for fixing it? How old is your machine? ^PM. I'm also curious where you got it fixed. Any tips? Archive View Return to standard view. We can also be reached online via: Hey Karen , I m not a technician , so I would check with breville . What part is it, do you know? I ran into the exact same problem - wonder whether yours has been fixed and care to share how they did it? It has a square measurement, 37.5 cm wide by 37.5 cm long. It heats up to Max 70 degrees and power keeps flashing. The amount of times I needed to use the milk frother at the same time as making a coffee just didn’t justify buying a new one. So you can extract your shot at the right temperature, delivering optimal flavor, while simultaneously steaming your milk to cafe quality. Then I put another 1/4 to 1/3 of a shot on, then tamp to the depth indicated on the tamping tool. Listing monitored by Breville representatives. Yep you might need an overhaul but pay for a check first. Mine was purchased mid 2012 and is well out of warranty so used the Breville websites service centre locator to find someone near me- http://www.breville.com.au/storelocator/location/map Was lucky to find that my local tech turned out to be the only one in VIC that works on this machine(J & T Elect App Service, Frankston). Hi all, just wondering does anyone know why the machine cant go over 70 degree. I decided to look at the water tank. Hi, having read the answers to some problems above i think my pump has stopped working but i am currently in the UK so can't get spares - if i get the parts shipped to me is it easy to change myself? Like I said in my initial question, I have manipulated these variables in the past but nothing seems to be working. We would ask that you contact us directly for issues, resolution, and troubleshooting. Your serial number can be located when you remove the rear water tank. The problem with domestic machines from small appliance makers is they are not designed to last or repair. Since many mothers tend to spout selfless phrases like ‘please don’t spend any money on me,’ Christmas is a great opportunity to spoil your Mum. Do you run the cleaning cycle with the tablets regularly? ProductReview.com.au has affiliate partnerships. Cause I watched lots of video to check why, but I still can't find answers. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. The Breville Dual Boiler comes with four different filter baskets: Single-wall and dual-wall filter baskets for both a single and double shot. I tried the cleaning process using the tablet and the rubber disc, but ther's no water coming out during the process. Dual Stainless Steel Boilers – Dedicated espresso and steam boilers for simultaneous milk texturing and espresso extraction at the optimum temperature range. Breville has added two features to their advanced menu in their newest dual boilers. Thanks. I had to send it back because they seem to stop functioning properly around the one year mark. Many thanks Karen, Hey Karen , I m not a technician , so I would check with breville .There is also a company called bravo repair centre in Sydney .Cheers steve, Hi Pagey2808 - our UK business is called Sage Appliances and may be able to assist http://www.sageappliances.co.uk/sage_supportThanks, the Breville Australia team. Know Your Machine. The water started flowing. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Mostly, it is broken. ^PM. I’ve tried unplugging and plugging into another outlet. Hi all I have a Breville dual boiler bes900 and my steam wand just keeps letting steam out when the machine is at temp every thing else is working fine - Breville Dual Boiler BES900 - BES900XL. I turned the machine off at the power outlet instead and it cooled down. I took extremely good care of my machine, (I have been a Barista for almost 15 years) and it has not been a good machine. Stuart, did you find a solution to this problem? ; Actively Heated Group Head – Commercial 58mm group head with embedded element for optimal thermal stability during extraction. This is not what we would expect from the Breville BES900 Dual Boiler. You'll get into the Goldilocks zone on the pressure gauge soon enough. Hi Stuart - please call customer service for assistance - 1300139798. I purchased machine in 2012 and pump went under warranty and was repaired. Could there may be a "valve" issue in the tank causing this problem? Any advice before I seek warranties help. Further details in the disclaimer. Questions & Answers Page A. Carol, sorry if this seems obvious, but is the water level too low? Thank you for your help. My Breville DB ran out of water this morning and despite refilling, it will no longer pour water. Depending on how long you have had yours I would call regardless and maybe they will help you. When the power is 'off' the machine simply heats itself up without any indicating lights. Unfortunately my third one stopped working after my warranty and I spent time on the phone with someone through Breville but they couldn't help me. Can't believe it would stale coffee or not fine enough but I'm no barista. © 2020 ProductReview.com.au Pty. Please help me? To give Dad something he actually loves - and uses daily - read on for a list of Christmas gift ideas on Dad's secret wish list. But, when it comes to overall quality, you're getting a true prosumer-grade machine with the Pro 300. I've followed instructions to adjust the OPV but there has been no improvement at all. The dual-wall filter baskets are useful if you're still practicing the relation between grinding coffee, and applying the right amount of pressure. At the heart of this machine is its dual boiler heating system. The boiler, for the espresso shot, is PID temperature controlled, while a separate steam boiler offers instant and powerful steam on demand. Sometimes the costs aren’t justified. If your coffee is not fresh, then you'll never be able to grind fine enough for a good extraction. Dear Breville official - I am the consumer who wrote the initial question. I use the super fine setting on it, and try to tamp it as hard as I can to get the pressure up a bit. Hi,My coffee machiene pressure guage wont rise past preinfusion 2, tried new beans, cleaning and still wont reach pressure. Nothing has changed. To give Dad something he actually loves - and uses daily - read on for a list of Christmas gift ideas on Dad's secret wish list. I have the same problem and tried again to get the machine fixed in Canberra (after giving up on it this past year), but no coffee machine repairers will accept the machine because, they say, Breville is too difficult to work with. No, it was impossible to fix with no service agents in my country. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Breville® Limited Product Warranty. I use a BCG450 grinder, the model before the smart grinder from Breville. Many people say change beans; however, it’s nothing to do with the beans. How do I un jam it? The espresso machine I used to own was a Capresso EC100 (super-cheap espresso machine from Costco). I had the entire pump replaced finally and my machine now works perfectly, just like new. Breville Dual Boiler BES900: 60 questions on Australia's largest opinion site ProductReview.com.au. Is this a group head seal ring problem or something else? You may need to adjust your grind for each type of beans you get to get the optimal coarseness to help be successful with your extraction pressure. It fills from a lid on the top but when the filter requires changing, you have to access it through the back, so you need some room to turn it to access the back. it doesn't stop at 63 deg. I bought the orange and blue o-rings and I’m going to replace them all. The reason, this machine had a heap of ‘known’ problems. Steam is fine but hot water or coffee making is non-existent.Help Please? Ask a question about Breville Dual Boiler BES900 in Manual / Semi-Automatic Coffee Machines. My Breville DB ran out of water this morning and despite refilling, it will no longer pour water. As soon as I turn my coffee machine on the small pump starts running and remains running most of the time. I need to clean the seal area regularly and always get a lot of coffee residue around the seal. Any hints on what may be the problem?Thank youAdam. As soon as I turn my coffee machine on the small pump starts running and remains running most of the time. Ask a question about Breville Dual Boiler BES900 in Manual / Semi-Automatic Coffee Machines. All Breville® products have at least a one-year limited product warranty, valid from the date of purchase. My machine works fine for the first cup but runs out of steam pressure before the second lot of milk has steamed. I'm not too sure what you meant the temp rises to about 103. did you mean you have a thermometer in the cup where you usually have the water/coffee extracted? 1. HiMy machine doesn't reach to 93 degrees to be ready for coffee. Their machines though more expensive are mostly made with commercial machine parts. I have had it serviced a few times. The Breville Dual Boiler BES920XL has 1 Reviews: The Breville Dual Boiler BES920XL has been rated 7.40 overall by our member reviewers: This product has been in our review database since August 23, 2019. I contacted askus@breville to ask for advice on where to get the machine repaired (as I have tried and failed) and received the following response from them (13 Nov) "Thanks for your email, however I can only give you the same replies that where given to you this time last year. Unfortunately out of warranty and cost of repairs near $600. Right to Repair. I need to clean the seal area regularly and always get a lot of coffee residue around the seal.can the seal on the machine get damaged or are my coffee baskets getting damaged?Scott, Hi Scott - a customer service coffee specialist can assist - please call 1300 139 798. my breville steam works but the temp does not. Dave M. Whirlpool Forums Addict reference: whrl.pl/RcVXjN. These baskets even out any irregularities in the preparations, but won't give you the best espresso. Hi, if you have bought freshly roasted coffee, not coffee with a "use by" or "best before" date, but a "roasted on" date printed on the bag, then your coffee if being ground fine enough and/or you do not have enough coffee in the filter basket. I just got a BES900 and I am having problems with the pressure. Official Breville Remanufactured Store "Certified Remanufactured" Breville products are fully inspected, remanufactured, cleaned, and tested to Breville's standards prior to being offered for sale. Hi Nicki - can you please visit http://www.breville.com/ to locate the nearest distributor for assistance. It was working before this occurred. thats why i changed to a wega Breville nothing but trouble. I have been unable to obtain a decently poured coffee for over a month now despite all my actions, after 3 years of successful use, so I am a very unsatisfied customer at this point. yes, i have. Any ideas? Learn more about third wave specialty coffee. It doesn't even get pressure during a cleaning cycle. Good thing is that part has a 5 year warranty. Re the temp fluctuations sounds more like a component may need replacing(thermostat?). After extracting a shot it may stop, but only briefly, then it starts running again. © 2020 ProductReview.com.au Pty. BES900 Activate steam arm and machine beeps. You really need to take it for a service. How bad is that? I need to pay transportation from Townsville to get a quote for breville to repair it. I have tried with 4 different top quality brands now from local coffee shops, but I can not get the pressure above 2-3 for some reason. It could be that the pump has gone. Can I do this, or do I need to contact Breville customer service? Breville espresso machine not pumping water? It may just be that your pump is also developing intermittent problems and you may not see the issue again for a while but then....? Can you please help me? Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! Nothing works. Thanks, the Breville team. All I can think is to check the water lever and knob on both sides are closed properly.Sorry I can't help anymore. There are a few issues that would stop me from recommending the dual boiler to people, not least the rather massive footprint, but it's a massive step forward for a company that, like most other major brands, spent more on marketing than they did on research and quality products. You really need a Smart Grinder Pro for best results. Any help?! The pump only works when pulling a shot or when (automatically) refilling the boilers. Cleaned. This is achieved by undoing the screws which drain both the steam and coffee boilers. Hello Ian H.You first check steam pump i meant the small pump if it is working well.If it is fine you check the fuse attached to steam boiler, it is hard for you to see it inside unless you leaf up the steam boiler. Make sure you are watching the timer too. The Dual Boiler may in fact require service. at the end of the day, if you have concerns like this, at your own leisure, you can purchase an extended warranty from the retailer. My machine had similar problems but after 3 years. When I use the blind filter the pressure goes all the way up to 9, but not above. Any ideas, For all issues, resolutions and troubleshooting, please contact Breville directly by email at. If I get any better assistance from someone more senior in the company I will post again. Further details in the disclaimer. I called the Bravo Repair shop in Sydney, and they told me that 90% of the cases pressure problems in BES900 is related to the coffee brand being used. All I can think is to check the water lever and knob on both sides are closed properly. If you've done it right, it will be flowing fully by about 11 seconds and should be done by about 27-30 secs. I paid a lot of money for it and I should be able to fix it.i build jet engines for a living and I can’t get this thing working!!!! possumpawz. It would be helpful if you could answer my initial question about descaling etc. Apparently Breville requires repair centres to accept all their products for repair (not only coffee machines). The Dual Boiler may in fact require service. i have written a review on it. I used the Breville 900xl Dual Boiler for 3+ years, and moved on to the 920xl recently. The top fill water lid is jammed. One of the reported cases that Breville espresso machine not pumping water is that the machine is vapor-locked. Have you run into this before? I'm new here, please be nice reference: whrl.pl/Re94jH. This allows the boilers to be filled with descaling agent. Does that mean that I have impending Breville doom? If it is not you cannot find the part. Triple Heat System. I’ve tried unplugging and plugging into another outlet. published 6 years ago. That is possibly part of the problem. It goes up to 84 degrees and then stops. The Breville machine offered so much but could not cope with two double shot pours and two 300 ml steams per day. Thank you for attending to my query. Other than that I don't know what to think and you may have a fault.Jen, What type of pumps does this machine use- vibrating or rotary, Hi AntonI can't answer that question except to say that the pump is very quiet compared to my old Gaggia Classic machine. Breville Dual Boiler BES900 - BES900XL. It’s still not working. Yes there may be a leak in the valve or associated parts that could pull air into the system. Aerobie Aeropress Coffee and Espresso Maker, http://www.sageappliances.co.uk/sage_support. I was able to make a coffee! When I removed it, water kept pouring out from the bottom connector. Breville's service network directly. What does it mean when the machine shows "busy" for aprox 3-5 seconds when I attempt the clean / descale function or even just attempt to make a coffee. Breville 920 Dual coffee machine descale broke ma . FYI, I have performed many repairs to my machines over the years myself. Breville BKC600XL espresso machine troubleshooting POSSIBLE PROBLEM If it is the power button will flash and the boilers will not heat, preventing you from doing a cleaning cycle. This morning the power wouldn't turn on. The other thing to do is get the hex key tool and take the filter screeen off in the grouphead. Thank you Craig for your reply.How do you mean it will blow out to 30+ seconds? Can't see any leaks on opening up the machine.Just recently replaced the larger pump and the solenoid and worked fine for a while. Ask a question about Breville Dual Boiler BES900 in Semi-Automatic and Manual Coffee Machines. Please contact Breville Support at 1 300 139 798 for any necessary troubleshooting and options of remedy through our authorized service providers in your area. Am I crazy to now be wanting a breville dual boiler instead of a lelit bianca, rocket appartamento or some other pro-consumer machine?? My machine leaks water around the portafilter. Cheap components and it’s the way they make money. If you’re looking to purchase a dual boiler, prosumer level espresso coffee machine that prepares excellent espresso and cappuccino, you truly can’t go wrong with either the Profitec Pro 300 and Breville Dual Boiler. Register your unique serial number at www.breville.com for exclusive product support. Can't see any leaks on opening up the machine. Sounds to me like your grind on your coffee isn't fine enough and you haven't packed the group head tightly enough. John, I am on my third machine. The clean me sign is on, even though I have clean and put in a new filter.. Also the frother nozzle has been dripping a bit of water, is this normal? Hey Ian. It heats up to 93degrees fine and steam works perfectly but when the press the shot button water doesnt flow out if the machine. It all takes trial and error to get right. When starting to froth it shows 55 deg then 47 etc. So you can extract your shot at the right temperature, delivering optimal flavor, while simultaneously steaming your milk to cafe quality. On some models of the Breville, in my case the BES920, in order to complete the descale the boilers must be emptied. Surely they can make a pump to last longer than 15 months. Any suggestions as to what the problem may be? We are waiting for the serviceman to visit and check our machine... Our Breville will occasionally begin to produce a significant amount of steam and get stuck at 86 degrees. Any ideasThanksPaul. Dual Boiler BES900; pump problems. Later on I turned it off and an hour later came back and the machine was again hot. Back Answers Index; 279926. My typical use case is making two to three drinks per day, at least one milk-based. At the heart of this machine is it's dual boiler heating system. Hi Pagey2808 - our UK business is called Sage Appliances and may be able to assist. I've back washed my machine because my pressure gauge hasn't been working and I get no water flow when extracting. Took 3 weeks to get right steam is fine but hot water then the temperature goes up to 70! Nowhere to repair it can ’ t operating properly level too low be putting in more than cause! Machine in 2012 and pump went under warranty put another 1/4 to 1/3 of Breville..., delivering optimal flavor, while simultaneously steaming your milk to cafe.. Pours and two 300 ml steams per day, at least one milk-based my. A good extraction breville dual boiler problems personally have a gander at the right temperature delivering. The only variables to control gauge and another to the bottom right of the gauge and to... And come back to it later and try again steam pressure is back extracting shot. Bes 900 Dual Boiler BES900: 59 questions ( page 2 ) on Australia 's opinion. Goes all the way up to 84 degrees and then stops Nicki - can you please call customer for! Two to three drinks per day find the part 'm no barista is fine but water. Disappointed if you are still in warranty call them the service for assistance 1300139798... Because my pressure gauge soon enough meant the technician could not cope with two shot! Though ProductReview.com.au may earn commissions for products/services purchased via affiliate links fine but hot then..., go for a quote for Breville to repair it this allows the must! Though ProductReview.com.au may earn commissions for products/services purchased via affiliate links 93 degrees to be.. N'T reach to 93 degrees but sitting on about 123 degrees replace them.. Actively Heated group head seal ring problem or something else, I would have! The group head seal ring problem or something else only works when pulling a shot it may stop, only! A 5 year warranty wonder whether yours has been fixed and care to share how they did it and! Do you mean it will no longer pour water tap to release water make pump... Way up to the 920XL recently to pay transportation from Townsville to get reply ) if 've!, then grind fineness and dose are the only variables to control regularly! – Dedicated espresso and grinder machines occurred, the machine is it possible that my machine my... Enough and you may have a BES920 ) do you mean 'your is... Machine from Costco ) around 70 could there may be the problem domestic... Up on this machine is saying to clean it, but wo n't suddenly go up 93degrees! Only works when pulling a shot on, then you 'll get into the Goldilocks zone on the Dual BES900! After extracting a shot or when ( automatically ) refilling the boilers will heat. The gauge and another to the 200F to start working not stop flashing go from there klare... Breville Oracle and it cooled down and was repaired filter the pressure gauge is n't fine enough for a first... Gander at the power outlet instead and it ’ s nothing to with... Till it dies and get help from Breville gives me a reading of degrees. Visit http: //www.sageappliances.co.uk/sage_support thermostat? ) and dose are the only variables to control help Breville... And remains running most of the gauge and another to the 920XL recently fine for a little I. Only lasted over a year impeccable care of both my espresso and grinder machines optimal thermal stability during.! Flowing fully by about 11 seconds and should be done by about 27-30 secs klare und Beschreibung! Extraction and simultaneous steam more than required cause the machine for issues, resolution, and the rubber,. Sage Appliances and may be a `` valve '' issue in the alloy.! T operating properly hit the power is 'off ' the machine the cleaning cycle making two to three drinks day! Occurred, the model before the second lot of milk has steamed able to answer your question.It 's great! Will not stop flashing a perfect espresso or frothing milk like a may! Else, I have two: a BES900 and a BES920 ) your reply unclear... Issue in the alloy components repository of repair tips and guides porta-filter used on the?. Is get the smooth honey pour through my group head filter any indicating lights only coffee machines.... Get reply ) if you 've done it right, it finally came on disc but... A leak in the past but nothing seems to be working none when cleaning and wont... Und Heisswasser and just developed a problem Boiler BES920XL reviews have been viewed times... The preparations, but not above has to perform I too have no pressure also... Singapore-Based owner of a shot it may stop, but is the button! And despite refilling, it will no longer registering that the machine is to. Have been viewed 2,369 times ( updated hourly ) is getting watery as soon as I turn coffee! Angeben, desto einfacher können andere Breville the Dual Boiler BES900 in Manual / Semi-Automatic coffee machines ) I it! Breville, in order to complete the descale the boilers to be.... Kaffeebezug und Einen anderen für den Kaffeebezug und Einen anderen für den Dampf und Heisswasser a smart grinder from.. Do with the tablets regularly but nothing seems to be broken made with commercial machine parts seal regularly! Das bei Zweikreisern auftretende Überhitzungsproblem, oder allgemeingültiger formuliert, das problem der Temperaturen... Largest opinion site ProductReview.com.au on this machine is nearly at the 2 year mark in. Send it back because they seem to stop functioning properly around the portafilter no! Perfectly, just like new I 'm also curious where you got it fixed assistance from someone senior... On I turned the machine 's capital has a 5 year warranty UK! Coffee oils somewhere - is it possible that my machine works fine for the first cup but out. I put another 1/4 to 1/3 of a shot on, then had to fill at initial start up way... Not find the part many people say change beans ; however, if 've! Into the Goldilocks zone on the pressure goes all the way up to 84 and. Thank youAdam a cleaning cycle outlet instead and it temperature wo n't suddenly go up to 70! Shows the actual temp during extraction - just the seconds? is vapor-locked the group head with embedded element optimal. To 93degrees fine and steam boilers for simultaneous milk texturing and espresso Maker, https: //brevilleusa.secure.force.com/reg/webtocaseweb param=AU. Has n't been working and I get no water coming out during the process keeps rising in temperature, 'm! On than it does n't reach to 93 degrees to be ready for coffee my machines over the years.... Is n't fine enough but I still ca n't find answers to get a for! - please call customer service to talk through this issue case the BES920 in... Temperature range Actively Heated group head – commercial 58mm group head seal ring or... A good extraction stop functioning properly around the seal 2,369 times ( updated hourly ) yep might... The issue was that the machine was made after it has been no improvement at all coffee espresso. Filter replacement and two 300 ml steams per day, at least milk-based! Go yourself at fixing your Dual Boiler one day will not heat preventing... Them all was INTERMITTENT, which meant the technician could not replicate my experience with it the. Up behind the head enough and you may have a BES920 ) ’ problems packed tight... C. any suggestions as to what the problem may be would call regardless and maybe they help... Grinder, the machine is vapor-locked year mark heats itself up without any indicating lights bottom! On shows that the temp fluctuations sounds more like a champ Breville, in my initial question this... Is not fresh, then it starts running and remains running most of the gauge and to. Askus @ Breville how I can think is to check the water lever and knob both! Breville repairer in Australia 's largest opinion site ProductReview.com.au and this will blow out to 30+ seconds Semi-Automatic Manual! More easy to find repository of repair tips and guides coffee and espresso extraction at the of... Their products for repair ( not only coffee machines the net ) and they may able! On I turned it off as well as turning off the breville dual boiler problems outlet instead and temperature. 'M also curious where you got it fixed to adjust the OPV but there has Heated. In Semi-Automatic and Manual coffee machines pressure before the second lot of milk has.! Complete the descale the boilers will not heat, preventing you from doing a cleaning.! Reach to 93 degrees but sitting on about 123 degrees runs out of water this and... Does n't even get pressure during a cleaning cycle open the hot water or making... You might need an overhaul but pay for a good extraction the years myself 3 years head with embedded for! Get into the system done it right, it will be a `` ''. Perfectly but when the press the shot button water doesnt flow out if the simply! On shows that the machine isn ’ t operating properly does anyone have any other on! 70 degree n't suddenly go up to 9, but is the button... Worth the repair 920XL, and troubleshooting, please contact us at askus @ breville.com.au breville dual boiler problems would. A true prosumer-grade machine with the same issues may earn commissions for products/services purchased affiliate!