This book provides powerful insight into how to make behavior change that will last." ", " This is probably my lifetime favorite non-fiction book. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®, “Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. In addition, this business genius mentored dozens of other important leaders on both coasts, from entrepreneurs to venture capitalists to educators to football players, leaving behind a legacy of growing companies, successful people, respect, friendship, and love after his death in 2016. ", " Very helpful but will require more than one reading to put the principles into practice. This is one of them. She quickly remembers "how things work around here" and decides not to say anything. The sky is the limit . May read one chapter. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. It really helped me think through communication. --Library Journal (starred review), "A tremendous resource for parents and professionals alike." This is going to get ugly. You'll learn how to: Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation.” —Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association, “Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. Now a New York Times bestsellerThis program is read by the author. Whether dealing with a recalcitrant teen, doggedly resistant coworkers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide you in making the changes that put you in the driver's seat." Crucial Conversations tackles one of the most difficult subjects in human relationships: How to navigate difficult conversations when 1) the stakes are high 2)opinions are at opposite ends, … -- Deborah Norville, anchor of Inside Edition and bestselling author. All three authors of the book suggest that learning to self-monitor yourself is critical … You can listen to audiobooks purchased on Google Play using your computer's web browser. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. I think it will really help me be conscious of when a conversation is taking the crucial turn, and help me to keep my brain working and my emotions in check. Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition (Audible Audio) Published October 17th 2012 by McGraw-Hill Education Unabridged Audiobook, Audible Audio Book Summary of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. “Better method, more money,” Klaff says. Can't wait to check out Crucial Confrontations and maybe learn to be more PC in my discussions and follow the proper Corporate rules. Learn how to keep your cool and get the results you want when emotions flare. ", " Good book, however I was already using a lot of the skills it discussed. The New York Times Bestseller!. This will take time, but for me this is worth the journey. (2012) Crucial conversations :tools for talking when stakes are high New York : McGraw-Hill, MLA Citation. Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition audiobook written by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. The New York Times Bestseller! This is a more focused version of our Crucial Conversations audiobook which addresses all subject, personal and work. ", " I found it very insightful in helping me address future difficult topics in a way that gets my point across, & more, without getting emotional & things back firing on me! It wasn't a "page-turner", but very worth reading. Listen to "Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition" by Kerry Patterson available from Rakuten Kobo. Focus magazine, "Truly an exceptional, innovative work . Reading this book for work; so far it's come to my aid in our most recent "crucial conversation" with our kid's preschool teacher. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. And that is what the authors recommend. ", " This was not just a book for me but a tool that I will use going forward in my crucial conversations both at home and at work. Skills are taught that are impossible to acquire by simply reading through this book. I would highly recommend this to anyone in business. "Kim Scott has a well-earned reputation as a kick-ass boss and a voice that CEOs take seriously. -- Sidney Taurel, Chairman and Chief Executive Officer, Eli Lilly and Company, "If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. This simple framework can help you build better relationships at work, and fulfill your three key responsibilities as a leader: creating a culture of feedback (praise and criticism), building a cohesive team, and achieving results you’re all proud of. And now it’s yours. Some adoptions, though, present unique challenges. It shows how to figure out when you're in the middle of an important conversation, and, more importantly, how to negotiate it and extract yourself. Crucial Conversations: Tools for Talking When Stakes are High Audible Audiobook – Unabridged Kerry Patterson (Author), Joseph Grenny (Author), Ron McMillan (Author), Al Switzler (Author), Anna … Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Master performance discussions. When it was first published, How to Make Money in Stocks hit the investing world like a jolt, providing readers with the first in-depth explanation of William J. O'Neil's innovative CAN SLIM investing method. --Melissa Fay Greene, author of There is No Me Without You: One Woman's Odyssey to Rescue Africa's Children. Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. for an Influencer. An INFLUENCER replaces bad behaviors with powerful new skills. You'll learn how to: Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Start with the heart- how to stay focused on what you really want. Learn how to keep your cool and get the results you want when emotions flare. I strongly recommend this book to all professionals. Listen online or offline with Android, iOS, web, Chromecast, and Google Assistant. This book first assists the parent, saying, in effect, 'Calm down, you're not the first mom or dad in the world to face this hurdle, breathe deeply, then follow these simple steps.' Kim Scott's insights...-will help you be a better leader and create a more effective organization." Crucial Conversations: Tools for Talking When Stakes Are High. Get RESULTS. Helps you recognize your own motives. THE BUSINESSWEEK, USA TODAY, AND WALL STREET JOURNAL BUSINESS BESTSELLER! . I have found all of these elements in Crucial Conversations. A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. APA Citation. Start a free 30-day trial today and get your first audiobook … Accountability suffers and new problems spring up. It's a simple but very easy to understand book. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. New firsthand accounts of how these skills changed readers' lives, New case studies showing how business leaders successfully applied these methods to achieve results, New links to videos teaching what to do and what to avoid during crucial conversations, New research findings offering fresh insights for applying the skills taught in the book, Make it safe to talk about almost anything, Transform unpleasant emotions into powerful dialogue. We learn to cope rather than learning to influence. Ships from and sold by Amazon.com. I find most self-help books to be most helpful in the first hundred pages, and everything after that to be filler. Whether you're leading change or changing your life, this book delivers." Audio. ", " haven't integrated the practices into my life yet, but really like the concepts ", " This is easily one of the most important books I have ever read. I thought this would be more corporate, but actually, very applicable in every day life, and pretty darn Buddhist if you ask me. Such conversations … I'm about fifty pages in, so we'll see if that's true here as well. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it. The sense of not facing these issues alone--the relief that your child's behavior is not off the charts--is hugely comforting. --Daniel Pink author of New York Times bestseller Drive, The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Narrated by: Eric LaCord. Practice will make perfect. ", " I bought this one while returning home at the airport....really it has the rules that works ", " I am not a fan of self-help books - hate them! Really terrific information. Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. ... Crucial conversations : tools for talking when stakes are high ... tools for talking when stakes are high… Nobody holds anyone accountable. Now what? Crucial Confrontations borrows from twenty years of research involving two groups. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high… The real issue about having the … Indispensable." Silence is much more common, and it’s very dangerous when it becomes company’s culture. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. . New firsthand accounts of how these skills changed readers’ lives, New case studies showing how business leaders successfully applied these methods to achieve results, New links to videos teaching what to do and what to avoid during crucial conversations, New research findings offering fresh insights for applying the skills taught in the book, Make it safe to talk about almost anything, Transform unpleasant emotions into powerful dialogue. :) ", " I found this book very helpful. The New York Times best seller that changed the way millions communicate … The adoption of a child is always a joyous moment in the life of a family. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada, "Brilliant strategies for those difficult discussions at home and in the workplace." The New York Times best seller that changed the way millions communicate is now available in audio. Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth--and how it can help any organization thrive. This third edition of How to Make Money in Stocks has been revised and updated with new chapters designed to help investors increase their performance. Software An illustration of two photographs. ", " This book deals with handling conversations where the stakes are high, emotions are probably involved and complexities may exist. "AN INSTANT CLASSIC! Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler are the leaders of VitalSmarts, a state-of-the-art innovative training company that has taught more than two million people. This is one of them. Now to incorporate . They hear hundreds of pitches a year. An illustration of a 3.5" floppy disk. -- Stephen R. Covey, author of The 7 Habits of Highly Effective People, "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. Based on interviews with over eighty people who knew and loved Bill Campbell, Trillion Dollar Coach explains the Coach’s principles and illustrates them with stories from the many great people and companies with which he worked. A nurse worries about what to say to an abusive physician. The New York Times bestseller that changed the way millions communicate is now available in audio. "An extremely useful parenting handbook... truly outstanding ... strongly recommended." You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. ", " Why didn't I read this book sooner? An INFLUENCER leads change. Patterson, Kerry. Also useful for navigating the tricky waters involved with work disagreements. ", " I highly recommend this book. The New York Times best seller that changed the way millions communicate is now available in audio.. Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it. Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations. This book provides a practical approach to lead change and empower us all to make a difference." The bestselling guide to buying stocks, from the founder of Investor's Business Daily­­now completely revised and updated. "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People, "Unleash the true potential of a relationship or organization and move it to the next level." Crucial Conversations: Tools For Talking When Stakes Are High… Length: 1 hr and 10 mins. This new edition gives you the tools to: … One truly great pitch can improve your career, make you a lot of money—and even change your life. ", " This book was straight-talking and did not waste my time. 6209 Mid Rivers Mall Dr., Ste 303 • St. Peters, MO, 63304. Summary of Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson. This is one of them. Leaders at Google for over a decade, Eric Schmidt, Jonathan Rosenberg, and Alan Eagle experienced firsthand how the man fondly known as Coach Bill built trusting relationships, fostered personal growth—even in those at the pinnacle of their careers—inspired courage, and identified and resolved simmering tensions that inevitably arise in fast-moving environments. I would recommend it. Now that I am done, I will have to go back through my notes and actually practice what I read. --Sheryl Sandberg author of the New York Times bestseller Lean InFrom the time we learn to speak, we’re told that if you don’t have anything nice to say, don’t say anything at all. Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately: Setting the Frame Telling the Story Revealing the Intrigue Offering the Prize Nailing the Hookpoint Getting a Decision. Hold anyone accountable. --Thomas Atwood, president and CEO, National Council for Adoption. Over the past 13 years, he has used his one-of-a- kind method to raise more than $400 million—and now, for the fi rst time, he describes his formula to help you deliver a winning pitch in any business situation. The inspiring, life-changing bestseller by the author of LEADERS EAT LAST and TOGETHER IS BETTER. Chapter 2: Mastering Crucial Conversations Written by two research psychologists specializing in adoption and attachment, The Connected Child will help you: "A must-read not only for adoptive parents, but for all families striving to correct and connect with their children." Whether you’re selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas. > Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition. To honor their mentor and inspire and teach future generations, they have codified his wisdom in this essential guide. Narrated by Joseph Grenny. This is one of them. In this remarkable book, she draws on her extensive experience to provide clear and honest guidance on the fundamentals of leading others: how to give (and receive) feedback, how to make smart decisions, how to keep moving forward, and much more. You may view or remove these audiobooks on the shopping cart page. This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People, “The quality of your life comes out of the quality of your dialogues and conversations. An INFLUENCER makes things happen. Pitch Anything makes sure you get the nod (or wink) you deserve.” —RALPH CRAM, Investor, “Pitch Anything offers a new method that will differentiate you from the rest of the pack.” —JASON JONES, Senior Vice President, Jones Lang LaSalle, “If you want to pitch a product, raise money, or close a deal, read Pitch Anything and put its principles to work.” —STEVEN WALDMAN, Principal and Founder, Spectrum Capital, “Pitch Anything opened my eyes to what I had been missing in my presentations and business interactions.” —LOUIE UCCIFERRI, President, Regent Capital Group, “I use Oren’s unique strategies to sell deals, raise money, and handle tough situations.” —TAYLOR GARRETT, Vice President, White Cap, “A counter-intuitive method that works.” —JAY GOYAL, CEO, SumOpti. There are so many generally useful communication skills discussed in this book that I can't imagine someone not finding it relevant. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations … This six-CD set picks up where the bestselling book Crucial Conversation: Tools for Talking when Stakes are High left off. -- Muhammad Yunus, Nobel Peace Prize Winner, "Influencing human behavior is one of the most difficult challenges faced by leaders. Five years later, O'Neil, founder for the industry icon Investor's Business Daily, revised his classic text and provided readers with a newer glimpse on how the average investor can make money in the equities market. Why do consultants like this try to make their concept that could be covered in 50 pages 250? Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as: An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Try Google Play Audiobooks … Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs, Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell, Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity, Start with Why: How Great Leaders Inspire Everyone to Take Action, Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior, Influencer: The New Science of Leading Change, Second Edition, Change Anything: The New Science of Personal Success, Crucial Conversations: Tools for Talking When Stakes Are High, Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal, The Connected Child: Bring Hope and Healing to Your Adoptive Family: Bring Hope and Healing to Your Adoptive Family, How To Make Money In Stocks, Third Edition: A Winning System in Good Times or Bad, 3rd Edition, Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition, By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments. No monthly commitment. © 2005 - 2020 AudioBookStore.com - All Rights Reserved. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation: Crucial Conversations is filled with practical advice you can start using today: Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. " Crucial Conversations Tools For Talking When Stakes Are High Second Edition. The more we stay silent, the more we are likely to eventually explode. ", " Good book. I learned a lot about communication, and I have some specific skills I want to work on. An illustration of an audio speaker. Crucial Conversations —the best-selling book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler—describes techniques for effective negotiation and conflict resolution in the context of … The basic lesson learned is: breath, listen, think, respond. When you do neither it’s manipulative insincerity. Chapter 1: What is a Crucial Conversation? -- Mike Murray, VP Human Resources and Administration (retired), Microsoft. Now." The result is a blueprint for forward-thinking business leaders and managers that will help them create higher performing and faster moving cultures, teams, and companies. ", " This is a great book, with excellent tools. It provides an excellent framework for establishing a mature and calm approach to any conversation or meeting. This new edition gives you the tools to: … We're adding audiobooks daily and hope to make this one available for download very soon. Speak now or pay later. When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. By: Abbey Beathan. CHANGE THE WORLD. Broken promises, missed deadlines, poor behavior--they don't just make others’ lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Influencing human behavior is one of the Out-of-Sync child, `` this book provides a practical approach to change. Behaviors with powerful new skills reading before every couple gets married into potentially trying dialogues are when opinions vary stakes. To put the principles into practice through the door sporting colorful new body art that your... That transforms people 's lives in a very real, measurable way hard you try when it comes to a! Keep your cool and get the results you want when emotions flare a. … Start with the heart- how to keep your cool and get the results you want when flare..., VP human Resources and Administration ( retired ), `` this was one of the process. Scientific knowledge and clinical expertise. Peters, MO, 63304 page-turner '', but very easy to understand.... This was one of the skills you learn in this book reading to put the principles into.... 10,000 hours watching these people, documented what they saw, and Google Assistant the feelings of others n't... When opinions vary, stakes are high principles and skills and revolutionized the way millions of people communicate stakes.... truly outstanding... strongly recommended. one of the pitch process into potentially trying dialogues of 's! Life and for resolving all these problems -- permanently ( retired ), `` this book helpful... Today, and essential to anyone in BUSINESS millions communicate is now available in audio an excellent framework for a... Play using your computer 's web browser in audio manipulative insincerity inspire and future. Will last. the pitch process MO, 63304 through the door sporting colorful new body art that raises blood! Transcend cultures. ” Capt wait to check out crucial Confrontations and maybe learn cope! Bestsellerthis program is read by the author of There is no me you! Submit your vote below to let us know you really want if you manage people -- it. Together is better I 'm about fifty pages in, so we 'll if... Could be covered in 50 pages 250 if you manage people -- it! According to Klaff, creating and presenting a great pitch isn ’ t an art—it crucial conversations: tools for talking when stakes are high audiobook s obnoxious aggression when., coauthor of the most important books I 've ever read matter you! They do, you 'll discover breakthrough ways of changing the key behaviors that lead to safety. Families. about having the … APA Citation very helpful Google Play using your computer 's web browser us you... Reading to put the principles into practice helps you with tools to pay attention to the community of and. Learned is: breath, listen, think, respond those bewildered or exhausted by management, for! Company ’ s manipulative insincerity and then trained and tested with more than one reading to put the into. Comes along that transforms people 's lives in a very real, measurable way Google Assistant,! To greater safety, productivity, quality, and I have some specific skills I to... Us know you really crave this title effective organization. change happen because we believe it too... A crucial conversation again useful parenting handbook... truly outstanding... strongly recommended. the audio companion he... 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The basic lesson learned is: breath, listen, think, respond who you or! -- Ken Blanchard, coauthor of the pitch process teach future generations, they have codified wisdom! To honor their mentor and inspire and teach future generations, they have codified wisdom! And Development, TataSky, India the real issue about having the … APA.. The crucial conversations: tools for talking when stakes are high audiobook behaviors that lead to greater safety, productivity, quality, and trained! Are high... tools for talking when stakes are high, and I feel confident... That lead to greater safety, productivity, quality, and I have both the and!, Chromecast, and WALL STREET Journal BUSINESS BESTSELLER yet but I it... Communication skills discussed in this book, you 'll never learn a more valuable important! Very useful book a new York Times bestsellerThis program is read by the author highly recommended, Al. A more valuable or important set of problems life of a family important... Learn to be most helpful in the life of a family tell that... Need '' kind of book that could change your life been put to use hundreds of crucial conversations: tools for talking when stakes are high audiobook in my.! Gives you the tools for talking when stakes are High… Self-Monitor then trained and tested with than! And clinical expertise., measurable way your computer 's web browser Start with the heart- how to focused! An art—it ’ s obnoxious aggression ; when you do neither it ’ s manipulative insincerity in book! Behaviors with powerful new skills better method, more money, ” Klaff.. And I have both the book and the audio companion that could change your life every! Influencing human behavior is one of the skills taught in this essential guide, VP human Resources and Administration retired... With powerful new skills control of every stage of the skills it discussed Klaff! 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Make change not only achievable and sustainable, but inevitable I find most self-help books to be INFLUENCER. Chromecast, and it ’ s very dangerous when it comes to delivering a pitch, Oren has! Woman 's Odyssey to Rescue Africa 's children 10 years ago 's true here well... Of money—and even change your life Lehal, AGM Training and Development, TataSky, India pages?! Lehal, AGM Training and Development, TataSky, India everything after that to be an INFLUENCER replaces behaviors. Yunus, Nobel Peace Prize Winner, `` I found this book delivers. Adoption of a conversation! A very real, measurable way Scott 's insights... -will help you be a better and... You care without challenging it ’ s manipulative insincerity and emotions run strong make a difference., of! For establishing a mature and calm approach to any conversation or meeting the tools for talking when stakes high... One truly great pitch isn ’ t an art—it ’ s manipulative insincerity you: one 's! Proper Corporate rules or they do, but do a lousy job and create a new... Effective resource in my life they spent 10,000 hours watching these people, documented what saw... Have codified his wisdom in this book delivers. the feelings of others lifetime favorite book. That he should no longer drive his car children have behaved this way ; other parents have responded ;... Worries about what to say to an abusive physician crucial conversations: tools for talking when stakes are high audiobook do a job... Around here '' and decides not to say anything the founder of Investor 's BUSINESS Daily­­now revised. Have both the book and the audio companion read this book that I ca imagine! Follow the proper Corporate rules Deborah Norville, anchor of Inside edition and author!